About Paglo

IT Search — Your New Best Friend

You have more devices, applications, and users to manage — probably a bigger IT headache than you had only a year ago. And solving computer, network, and user problems is a challenge (especially when it's not just the sleepyhead at the keyboard who forgot to turn the computer on before calling you to ask why the machine is dead). Our goal is to make it easy. We want Paglo to be your IT wingman, and your go-to source for knowledge.

Our strategy is simple: IT Search. Search is the best solution for problems that require ad hoc investigation. That's particularly true for IT, because there's tons of heterogeneous data created every day, as well as complex and hidden relationships between computers, networks, and users. When little is known and understood of the problem, search is the answer, because it helps you discover the associations between things that appear to be unrelated. Digging out the data and connecting the dots with IT search is what Paglo is good at.

Paglo collects data across all IT silos, and indexes it to uncover the relationships between data from different components. Paglo pulls all this data together, and slaps it into shape. A two-pronged shape, to be exact: unstructured and semi-structured. And then hands you a powerful search tool to get what you need out of it.

Because Paglo can treat the IT information as unstructured, you can use IT search to find relationships between data from different components. You see, structured information works well when the problems to be solved are known. But as we know, this isn't usually the case when you're troubleshooting. That's why you need to be able to use simple, natural-language searches, just like you do today with your favorite search engine.

Plus, sometimes you need to quantify. You want to know how many devices are running that piece of Microsoft^® software? Which systems have the latest security patch before it's too late? Or how many devices are connected at any given point to your router? This is where we slap the unstructured data that we gathered into shape. Because you need semi-structured data to be able to produce charts and graphs, and trend data over time. That's exactly what we do. We give you the ability to search for anything you need, yet structure the data that you want to report on.

How does it work?

It's simple, really. After you download it, you set the open source Paglo Crawler to run on your network on any desktop computer or server. It crawls your network and IT assets and gathers information, which it then securely uploads to your private Paglo Search Index in our telco-grade datacenter. Since security is important to us, only you or other individuals that you authorize are able to access your account and the data in your Paglo Search Index.

Once you're up and running you can then use your Paglo Web account to query the data in your Search Index. Is it important to you to keep track of available disk space on servers and desktops? Run a search to discover that. Type a query yourself, use a previously saved search, or even run a shared search (Paglo share-it) published in the Paglo community. Display the results as a chart, list, or graph and create a custom Dashboard to monitor the free disk space. Your Dashboard continuously self-updates as the Crawler uploads fresh data so whenever you visit the Dashboard you'll immediately see the state of free disk space on your network. Turn your Dashboard view into a virtual NOC where you can check the status of the issues you consider most important to monitor.

Paglo makes IT search easy. Run and build your own queries and Dashboards, or start with a share-it published in the Paglo community. You may benefit from creating one for ops, one for network management, and one for security. Don't worry, you can save as many Dashboards as you like. You also can take advantage of applications (like the Paglo Inventory Application and Alerting Application) that we provide.